Prices & Timescales

PRICES
The cost of restoration of an enamelled dial will depend on the type of dial and extent of damage. It is very difficult to estimate accurately without seeing the dial but a plain Carriage clock dial with Roman numerals starts at 50. For a fixed price, please send a good resolution photo of the dial damage via email attachment to us. Or post a photograph or photocopy of it to us. Do let us know if you require any further work not obvious--ie changing from Arabic to Roman numerals, changing colour of numbers, adding a name, replacing broken feet etc

Alternatively, send the dial to us and we will provide a fixed price to you as soon as we receive it.

We do not ask for payment until the work is completed. We accept payment by Mastercard, Visa, Switch or other debit or credit cards, bank transfer, Paypal and International Money Transfer.

There is no VAT added to our invoices.


RETURN OF YOUR DIAL
We will try to return your completed repaired dial within 4 weeks, but due to the unique nature of the work and that it is labour intensive, it may take longer during periods when we have higher volumes of orders.

All dials redelivered in the UK are returned to you using Royal Mail Special Delivery service. Dials being sent outside the UK also go secure, via Airsure or International Signed For service.

If you can provide an email address, we will regularly keep you updated with progress.



TO SEND TO US
We will only require the parts that are being worked on for restoration, not the complete clock. Bezels with Vienna Regulator dials may need to be provided, backplates if feet are being replaced and collets can remain. But please send no more than is required.


NON EU COUNTRIES
All postal items that enter the United Kingdom may be examined by Customs. Items in respect of which no import duty and/or tax is due will continue to be cleared through customs free of charge.

So if sending the dial from a non-EU country, please ensure the following information is included on the Customs Form:

HS Tariff 91 9114
IPR Code 510001
Economic Code 30(4)

And make it clear on the Customs Form that
the item is being sent for repair and return to the sender.

If you do not do this, it is possible that customs duty, import VAT, excise duty and a Royal Mail customs handling fee will be applied to your item.

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